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Writing the Basic Business Letter

Parts of a Business Letter This resource is organized in the order in which you should write a business letter, starting with the sender...

New Product Introduction Letter to clients

Writing effective business letters is not as difficult as it may seem. Business letters should conform to standard practices. If you don’t k...

Acknowledgement Letters

Acknowledgement Letters A letter of acknowledgement is both a receipt and a public relations tool. Its objective is to let the reader know t...

Adjustment Letters

Adjustment Letters An adjustment letter is a response to a written complaint. The objective is to inform the reader that their complaint has...

Credit Letters

Credit Letters A credit letter is a response to customer's application for credit. The objective is to inform the customer of the status...

Cover Letters

Cover Letters A cover letter accompanies items or documents enclosed or shipped in a single package. The objective is to identify each of th...

Application Letters

Application Letters An application letter is a cover letter, a sales letter, and a marketing tool all in one and it should accompany a profe...

Sales Letters

A sales letter is a marketing tool that promotes a good or service. Its objective is to persuade the reader to buy what the letter offers. T...

Response Letters

Response Letters A response letter provides the answers or information requested in a letter of inquiry. The objective is to satisfy the rea...

Complaint Letters

Complaint Letters A complaint letter advises the reader of an error in a business transaction or a defect discovered in a consumer product o...

Refusal Letters

Refusal Letters A refusal letter is a negative response to either an invitation or a job offer. Its objective is to notify the reader of a d...

Inquiry Letters

Inquiry Letters A letter of inquiry is a request for information that the writer believes the reader can provide. Regardless of its subject,...