Business Letter Attention Line

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Writing the Basic Business Letter

Parts of a Business Letter This resource is organized in the order in which you should write a business letter, starting with the sender...

Acknowledgement Letters A letter of acknowledgement is both a receipt and a public relations tool. Its objective is to let the reader know t...

Application Letters An application letter is a cover letter, a sales letter, and a marketing tool all in one and it should accompany a profe...

Adjustment Letters An adjustment letter is a response to a written complaint. The objective is to inform the reader that their complaint has...

Order Letters An order letter, also known as a purchase order or PO, begins the paper trail of a specific purchase. The objective is to prov...

A sales letter is a marketing tool that promotes a good or service. Its objective is to persuade the reader to buy what the letter offers. T...

Credit Letters A credit letter is a response to customer's application for credit. The objective is to inform the customer of the status...

Complaint Letters A complaint letter advises the reader of an error in a business transaction or a defect discovered in a consumer product o...

Acceptance Letters An acceptance letter is a positive response to either an invitation or a job offer. Its objective is to notify the reader...

Cover Letters A cover letter accompanies items or documents enclosed or shipped in a single package. The objective is to identify each of th...

Refusal Letters A refusal letter is a negative response to either an invitation or a job offer. Its objective is to notify the reader of a d...